Those policies are:
1. All new clients at the time of booking are required to leave a $50 deposit when booking colour services to secure the appointment. This deposit is 100% refundable as long as 24 hours notice is given for all cancelations and reschleling of appointments.
2. All no-show clients, and cancellations within 24 hours of the appointment may incur the full cost of the appointment or $150 fee whichever is the lesser. All future appointments will then be required to be paid in full at time of booking.
3. Booked services cannot be cancelled on arrival of appointment.
4. All clients are sent a confirmation SMS 7 day’s prior to their scheduled appointment. This is an automated system and can only receive “YES” or “NO” responses. We are unable to receive voice calls on this number. Failure to confirm your appointment will result in it being cancelled.
We may use our discretion and waive the policy where we deem necessary.
We greatly appreciate your support of our business and we will endeavour to provide the utmost professional service to you at every appointment.